Question 1

What is ADAS calibration?

Accepted Answer

ADAS calibration is the process of restoring a vehicle's advanced driver assistance systems to the manufacturer's required specifications. These systems may include cameras, radar sensors, lidar, parking sensors, and other safety-related components.Proper calibration helps ensure that systems such as automatic emergency braking, adaptive cruise control, lane departure warning, lane keeping assist, blind-spot monitoring, and other driver-assistance features operate as intended.

Question 2

When does a vehicle need an ADAS calibration?

Accepted Answer

Calibration may be required after a variety of repairs or events, including:Collision or accident damageWindshield replacementFront bumper replacement or removalCamera or radar sensor replacementSuspension or steering repairsWheel alignmentChanges to vehicle ride heightReplacement of ADAS componentsCertain diagnostic or module repairsManufacturer-required calibration procedures
Calibration requirements vary by make, model, year, and equipment.

Question 3

What is the difference between static and dynamic calibration?

Accepted Answer

Static calibration is performed using specialized targets, measuring equipment, and manufacturer-specific procedures while the vehicle is stationary.Dynamic calibration is performed while the vehicle is driven under specific conditions so the vehicle's systems can learn or confirm the required operating parameters.Some vehicles require one method, while others require both.

Question 4

Do all vehicles require the same calibration?

Accepted Answer

No. ADAS systems and calibration requirements vary significantly between manufacturers and vehicle models.A vehicle may require static calibration, dynamic calibration, both, or additional initialization and programming procedures.Novatech uses vehicle-specific information and procedures to determine the appropriate service whenever available.

Question 5

Does Novatech come to my location?

Accepted Answer

Yes. Novatech Auto Solutions provides mobile ADAS calibration and automotive technology services.We travel to approved repair facilities and other suitable locations to perform services on site.The work area must meet the requirements necessary for the specific calibration, including adequate space, appropriate flooring, lighting, and environmental conditions when required.

Question 6

Can you calibrate a vehicle after an accident?

Accepted Answer

Yes, provided the vehicle is in suitable condition for calibration.A vehicle involved in a collision may require additional repairs before calibration can be completed. Structural damage, suspension issues, incorrect ride height, wheel alignment problems, damaged mounting points, or other conditions can prevent a successful calibration.If an underlying issue prevents calibration, Novatech will communicate the issue and recommend the appropriate next step.

Question 7

Can you calibrate a vehicle if the check engine light or other warning light is on?

Accepted Answer

It depends on the vehicle and the specific fault.Some diagnostic trouble codes may prevent calibration, while others may not affect the requested procedure.Novatech can perform diagnostic testing to help determine whether an existing fault needs to be addressed before calibration.

Question 8

Do you provide diagnostic services?

Accepted Answer

Yes. Novatech provides advanced diagnostic scanning and troubleshooting services for automotive electronic systems.Diagnostic services can include fault-code analysis, live-data evaluation, system testing, and other procedures needed to help identify vehicle concerns.

Question 9

Do you perform module programming?

Accepted Answer

Yes. Novatech provides module programming and related electronic services when supported by the vehicle and available equipment.Programming requirements vary by manufacturer and may require manufacturer-specific software, subscriptions, stable battery voltage, or additional procedures.

Question 10

Do you provide pre- and post-repair scans?

Accepted Answer

Yes.Pre-repair scans can help identify existing diagnostic trouble codes and system conditions before repairs begin.Post-repair scans can help verify the vehicle's electronic systems after repairs and identify remaining faults that may require additional attention.

Question 11

Can you clear diagnostic trouble codes?

Accepted Answer

Clearing a code does not necessarily repair the problem that caused it.Novatech can clear diagnostic trouble codes when appropriate, but if the underlying issue remains, the code may return.When necessary, diagnostic testing can be performed to help determine the cause of the fault.

Question 12

What happens if the vehicle cannot be calibrated?

Accepted Answer

If calibration cannot be completed because of a vehicle condition, Novatech will identify the issue when possible and explain what may be required before calibration can be completed.Additional repairs, alignment, programming, component replacement, or diagnosis may be necessary.A calibration cannot be guaranteed when the vehicle does not meet the manufacturer's required conditions.

Question 13

Do you repair mechanical or body damage?

Accepted Answer

No.Novatech specializes in ADAS calibration, diagnostics, programming, scanning, and automotive electronic services.We do not provide general mechanical repair, collision repair, bodywork, painting, tire repair, or towing services.

Question 14

Do you remove bumpers or other components?

Accepted Answer

Certain services may require removal or access to vehicle components.When applicable, bumper removal or other additional services can be performed at an additional charge, subject to the vehicle and service requirements.

Question 15

Do you work on all makes and models?

Accepted Answer

Novatech services a wide range of domestic, Asian, and European vehicles.However, ADAS capabilities and calibration requirements vary by make, model, year, and equipment.If you're unsure whether a particular vehicle is supported, contact us with the vehicle's year, make, model, and VIN so we can determine the appropriate service.

Question 16

Do you use OEM equipment?

Accepted Answer

Novatech utilizes professional diagnostic and calibration equipment and may use OEM equipment or manufacturer-specific tools when required for a particular vehicle or procedure.Some services may require an additional OEM tool or manufacturer-specific software fee.

Question 17

How much does ADAS calibration cost?

Accepted Answer

Pricing depends on the type of service and vehicle requirements.Our standard services include:Dynamic Calibration: $325Static Calibration: $425Pre/Post Scan: $85Diagnostic Services: $125OCS Service: $150Steering Angle Reset: $125Module Programming: $295Euro Programming: $350Lidar & Doppler: $475Active Parking Assist / Sensor Static Measurement: $300Bumper Removal: $150
Additional fees may apply for certain European vehicles, OEM equipment, manufacturer-specific procedures, or additional services.

Question 18

Do you offer discounts to repair shops?

Accepted Answer

Yes.Novatech works with automotive repair facilities and offers a 25% shop discount on qualifying services.Contact us to learn more about setting up a shop relationship.

Question 19

How long does an ADAS calibration take?

Accepted Answer

The time required depends on the vehicle, calibration type, manufacturer procedure, and whether additional diagnosis or programming is required.Some calibrations can be completed relatively quickly, while others may require additional setup, measurements, programming, or a road test.We recommend allowing adequate time for the complete procedure rather than scheduling based solely on the calibration itself.

Question 20

Do you guarantee that a calibration will fix the vehicle's warning light?

Accepted Answer

No.Calibration addresses the calibration procedure itself. It does not guarantee that an unrelated mechanical, electrical, software, sensor, wiring, or module problem will be resolved.If another fault is present, additional diagnosis or repair may be required.

Question 21

What information do you need to schedule a service?

Accepted Answer

To determine the appropriate service, we may need:Vehicle yearMakeModelVINDescription of the repair or concernRelevant diagnostic trouble codesInformation about previous repairsInformation about any replaced ADAS components
Photos or diagnostic reports may also be helpful.

Question 22

What should I do before Novatech arrives?

Accepted Answer

Whenever possible, make sure:The vehicle is accessibleThe work area is clearThe vehicle has adequate fuel or battery chargeTires are properly inflatedThe vehicle is at the appropriate ride heightAny required repairs have been completedThe vehicle is reasonably clean around cameras and sensors
Specific requirements may vary by vehicle and calibration procedure.

Question 23

Can calibration be performed outdoors?

Accepted Answer

Some procedures may allow outdoor calibration, while others require controlled environmental conditions or a suitable indoor workspace.Requirements depend on the vehicle manufacturer's procedure and the equipment being used.Novatech will determine whether the available location is suitable for the requested service.

Question 24

What if my vehicle has aftermarket modifications?

Accepted Answer

Windshields, Aftermarket wheels, suspension modifications, lifts, lowering kits, lighting, body modifications, accessories, or other changes may affect ADAS calibration.Please disclose significant modifications before scheduling service so we can determine whether they may affect the calibration procedure.

Question 25

Can an ADAS system have a fault even if there is no warning light or fault displayed?

Accepted Answer

Yes. An ADAS system may not display an active fault during normal vehicle operation, but a diagnostic scan or communication with the ADAS module may reveal a calibration-related fault or previously unresolved condition.This can occur when a required calibration was never completed, was performed incorrectly, or was not completed according to the vehicle manufacturer's requirements. For example, a windshield may have been replaced with aftermarket glass and the required camera calibration was never performed or was performed incorrectly.Once a calibration-related fault is identified, the required calibration procedure may need to be completed before the fault can be properly cleared.In some cases, aftermarket glass, sensors, components, or other parts may prevent a calibration from being completed successfully. If an aftermarket or improperly installed component prevents calibration, the component may need to be corrected or replaced before the calibration can be completed.Novatech will identify calibration-related concerns when possible and advise the repair facility of any additional requirements needed to complete the calibration properly.

Question 26

Do you provide documentation after calibration?

Accepted Answer

Yes. Novatech provides documentation for completed ADAS calibration services.Before a calibration is performed, Novatech requires supporting documentation identifying why the calibration is required and the proper procedure for performing it. This may include manufacturer service information, calibration requirements, or other applicable technical documentation.If the required documentation cannot be located, the calibration will not be performed unless the requesting repair facility specifically authorizes Novatech to proceed.Documentation helps ensure that each calibration is performed according to the appropriate vehicle-specific requirements and provides a record supporting the service performed.

Question 27

How do I request service?

Accepted Answer

To request service, contact Novatech Auto Solutions with the vehicle's year, make, model, VIN, and a description of the service needed.We'll review the information and determine the appropriate service and requirements.

Question 28

Still Have Questions?

Accepted Answer

If you don't see your question answered here, contact Novatech Auto Solutions.We're happy to help determine what your vehicle requires before scheduling service.